Network Working Group | A. Morton |
Internet-Draft | G. Ramachandran |
Intended status: Informational | G. Maguluri |
Expires: August 14, 2012 | AT&T Labs |
February 13, 2012 |
Reporting Metrics: Different Points of View
draft-ietf-ippm-reporting-metrics-07
Consumers of IP network performance metrics have many different uses in mind. The memo provides "long-term" reporting considerations (e.g, days, weeks or months, as opposed to 10 seconds), based on analysis of the two key audience points-of-view. It describes how the audience categories affect the selection of metric parameters and options when seeking info that serves their needs.
The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119 [RFC2119].
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When designing measurements of IP networks and presenting the results, knowledge of the audience is a key consideration. To present a useful and relevant portrait of network conditions, one must answer the following question:
"How will the results be used?"
There are two main audience categories:
This memo considers how these different points-of-view affect both the measurement design (parameters and options of the metrics) and statistics reported when serving their needs.
The IPPM framework [RFC2330] and other RFCs describing IPPM metrics provide a background for this memo.
The purpose of this memo is to clearly delineate two points-of-view (POV) for using measurements, and describe their effects on the test design, including the selection of metric parameters and reporting the results.
The scope of this memo primarily covers the design and reporting of the loss and delay metrics [RFC2680] [RFC2679]. It will also discuss the delay variation [RFC3393] and reordering metrics [RFC4737] where applicable.
With capacity metrics growing in relevance to the industry, the memo also covers POV and reporting considerations for metrics resulting from the Bulk Transfer Capacity Framework [RFC3148] and Network Capacity Definitions [RFC5136]. These memos effectively describe two different categories of metrics,
It might seem at first glance that each of these metrics has an obvious audience (Raw = Network Characterization, Restricted = Application Performance), but reality is more complex and consistent with the overall topic of capacity measurement and reporting. For example, TCP is usually used in Restricted capacity measurement methods, while UDP appears in Raw capacity measurement. The Raw and Restricted capacity metrics will be treated in separate sections, although they share one common reporting issue: representing variability in capacity metric results as part of a long-term report.
Sampling, or the design of the active packet stream that is the basis for the measurements, is also discussed.
This section gives an overview of recommendations, followed by additional considerations for reporting results in the "long-term", based on the discussion and conclusions of the major sections that follow.
This section gives an overview of reporting recommendations for the loss, delay, and delay variation metrics.
The minimal report on measurements MUST include both Loss and Delay Metrics.
For Packet Loss, the loss ratio defined in [RFC2680] is a sufficient starting point, especially the existing guidance for setting the loss threshold waiting time. We have calculated a waiting time above that should be sufficient to differentiate between packets that are truly lost or have long finite delays under general measurement circumstances, 51 seconds. Knowledge of specific conditions can help to reduce this threshold, but 51 seconds is considered to be manageable in practice.
We note that a loss ratio calculated according to [Y.1540] would exclude errored packets from the numerator. In practice, the difference between these two loss metrics is small if any, depending on whether the last link prior to the destination contributes errored packets.
For Packet Delay, we recommend providing both the mean delay and the median delay with lost packets designated undefined (as permitted by [RFC2679]). Both statistics are based on a conditional distribution, and the condition is packet arrival prior to a waiting time dT, where dT has been set to take maximum packet lifetimes into account, as discussed above for loss. Using a long dT helps to ensure that delay distributions are not truncated.
For Packet Delay Variation (PDV), the minimum delay of the conditional distribution should be used as the reference delay for computing PDV according to [Y.1540] or [RFC5481] and [RFC3393]. A useful value to report is a pseudo range of delay variation based on calculating the difference between a high percentile of delay and the minimum delay. For example, the 99.9%-ile minus the minimum will give a value that can be compared with objectives in [Y.1541].
For Capacity, both Raw and Restricted, reporting the variability in a useful way is identified as the main challenge. The Min, Max, and Range statistics are suggested along with a ratio of Max to Min and moving averages. In the end, a simple plot of the singleton results over time may succeed where summary metrics fail, or serve to confirm that the summaries are valid.
[I-D.ietf-ippm-reporting] describes methods to conduct measurements and report the results on a near-immediate time scale (10 seconds, which we consider to be "short-term").
Measurement intervals and reporting intervals need not be the same length. Sometimes, the user is only concerned with the performance levels achieved over a relatively long interval of time (e.g, days, weeks, or months, as opposed to 10 seconds). However, there can be risks involved with running a measurement continuously over a long period without recording intermediate results:
For these and other reasons, such as
there is value in conducting measurements on intervals that are much shorter than the reporting interval.
There are several approaches for aggregating a series of measurement results over time in order to make a statement about the longer reporting interval. One approach requires the storage of all metric singletons collected throughout the reporting interval, even though the measurement interval stops and starts many times.
Another approach is described in [RFC5835] as "temporal aggregation". This approach would estimate the results for the reporting interval based on many individual measurement interval statistics (results) alone. The result would ideally appear in the same form as though a continuous measurement was conducted. A memo to address the details of temporal aggregation is yet to be prepared.
Yet another approach requires a numerical objective for the metric, and the results of each measurement interval are compared with the objective. Every measurement interval where the results meet the objective contribute to the fraction of time with performance as specified. When the reporting interval contains many measurement intervals it is possible to present the results as "metric A was less than or equal to objective X during Y% of time.
NOTE that numerical thresholds of acceptability are not set in IETF performance work and are explicitly excluded from the IPPM charter.
In all measurement, it is important to avoid unintended synchronization with network events. This topic is treated in [RFC2330] for Poisson-distributed inter-packet time streams, and [RFC3432] for Periodic streams. Both avoid synchronization through use of random start times.
There are network conditions where it is simply more useful to report the connectivity status of the Source-Destination path, and to distinguish time intervals where connectivity can be demonstrated from other time intervals (where connectivity does not appear to exist). [RFC2678] specifies a number of one-way and two connectivity metrics of increasing complexity. In this memo, we RECOMMEND that long term reporting of loss, delay, and other metrics be limited to time intervals where connectivity can be demonstrated, and other intervals be summarized as percent of time where connectivity does not appear to exist. We note that this same approach has been adopted in ITU-T Recommendation [Y.1540] where performance parameters are only valid during periods of service "availability" (evaluated according to a function based on packet loss, and sustained periods of loss ratio greater than a threshold are declared "unavailable").
This section describes the ways in which the Loss metric can be tuned to reflect the preferences of the two audience categories, or different POV. The waiting time to declare a packet lost, or loss threshold is one area where there would appear to be a difference, but the ability to post-process the results may resolve it.
RFC 2680 [RFC2680] defines the concept of a waiting time for packets to arrive, beyond which they are declared lost. The text of the RFC declines to recommend a value, instead saying that "good engineering, including an understanding of packet lifetimes, will be needed in practice." Later, in the methodology, they give reasons for waiting "a reasonable period of time", and leaving the definition of "reasonable" intentionally vague.
Practical measurement experience has shown that unusual network circumstances can cause long delays. One such circumstance is when routing loops form during IGP re-convergence following a failure or drastic link cost change. Packets will loop between two routers until new routes are installed, or until the IPv4 Time-to-Live (TTL) field (or the IPv6 Hop Limit) decrements to zero. Very long delays on the order of several seconds have been measured [Casner] [Cia03].
Therefore, network characterization activities prefer a long waiting time in order to distinguish these events from other causes of loss (such as packet discard at a full queue, or tail drop). This way, the metric design helps to distinguish more reliably between packets that might yet arrive, and those that are no longer traversing the network.
It is possible to calculate a worst-case waiting time, assuming that a routing loop is the cause. We model the path between Source and Destination as a series of delays in links (t) and queues (q), as these two are the dominant contributors to delay. The normal path delay across n hops without encountering a loop, D, is
n --- \ D = t + > t + q 0 / i i --- i = 1
and the time spent in the loop with L hops, is
i + L-1 --- \ (TTL - n) R = C > t + q where C = --------- / i i max L --- i
and where C is the number of times a packet circles the loop.
If we take the delays of all links and queues as 100ms each, the TTL=255, the number of hops n=5 and the hops in the loop L=4, then
D = 1.1 sec and R ~= 50 sec, and D + R ~= 51.1 seconds
We note that the link delays of 100ms would span most continents, and a constant queue length of 100ms is also very generous. When a loop occurs, it is almost certain to be resolved in 10 seconds or less. The value calculated above is an upper limit for almost any real-world circumstance.
A waiting time threshold parameter, dT, set consistent with this calculation would not truncate the delay distribution (possibly causing a change in its mathematical properties), because the packets that might arrive have been given sufficient time to traverse the network.
It is worth noting that packets that are stored and deliberately forwarded at a much later time constitute a replay attack on the measurement system, and are beyond the scope of normal performance reporting.
Fortunately, application performance estimation activities are not adversely affected by the estimated worst-case transfer time. Although the designer's tendency might be to set the Loss Threshold at a value equivalent to a particular application's threshold, this specific threshold can be applied when post-processing the measurements. A shorter waiting time can be enforced by locating packets with delays longer than the application's threshold, and re-designating such packets as lost. Thus, the measurement system can use a single loss waiting time and support both application and network performance POVs simultaneously.
RFC 2680 designates packets that arrive containing errors as lost packets. Many packets that are corrupted by bit errors are discarded within the network and do not reach their intended destination.
This is consistent with applications that would check the payload integrity at higher layers, and discard the packet. However, some applications prefer to deal with errored payloads on their own, and even a corrupted payload is better than no packet at all.
To address this possibility, and to make network characterization more complete, it is recommended to distinguish between packets that do not arrive (lost) and errored packets that arrive (conditionally lost).
Although many measurement systems use a waiting time to determine if a packet is lost or not, most of the waiting is in vain. The packets are no-longer traversing the network, and have not reached their destination.
There are many causes of packet loss, including:
After waiting sufficient time, packet loss can probably be attributed to one of these causes.
Given that measurement post-processing is possible (even encouraged in the definitions of IPPM metrics), measurements of loss can easily serve both points of view:
This section describes the ways in which the Delay metric can be tuned to reflect the preferences of the two consumer categories, or different POV.
The Delay Metric [RFC2679] specifies the treatment of packets that do not successfully traverse the network: their delay is undefined.
" >>The *Type-P-One-way-Delay* from Src to Dst at T is undefined (informally, infinite)<< means that Src sent the first bit of a Type-P packet to Dst at wire-time T and that Dst did not receive that packet."
It is an accepted, but informal practice to assign infinite delay to lost packets. We next look at how these two different treatments align with the needs of measurement consumers who wish to characterize networks or estimate application performance. Also, we look at the way that lost packets have been treated in other metrics: delay variation and reordering.
Applications need to perform different functions, dependent on whether or not each packet arrives within some finite tolerance. In other words, a receivers' packet processing takes one of two directions (or "forks" in the road):
So, it is important to maintain a distinction between packets that actually arrive, and those that do not. Therefore, it is preferable to leave the delay of lost packets undefined, and to characterize the delay distribution as a conditional distribution (conditioned on arrival).
In this discussion, we assume that both loss and delay metrics will be reported for network characterization (at least).
Assume packets that do not arrive are reported as Lost, usually as a fraction of all sent packets. If these lost packets are assigned undefined delay, then the network's inability to deliver them (in a timely way) is relegated only in the Loss metric when we report statistics on the Delay distribution conditioned on the event of packet arrival (within the Loss waiting time threshold). We can say that the Delay and Loss metrics are Orthogonal, in that they convey non-overlapping information about the network under test. This is a valuable property, whose absence is discussed below.
However, if we assign infinite delay to all lost packets, then:
As further evidence of overlap, consider the Cumulative Distribution Function (CDF) of Delay when the value positive infinity is assigned to all lost packets. Figure 3 shows a CDF where a small fraction of packets are lost.
1 | - - - - - - - - - - - - - - - - - -+ | | | _..----'''''''''''''''''''' | ,-'' | ,' | / Mass at | / +infinity | / = fraction || lost |/ 0 |_____________________________________ 0 Delay +o0
We note that a Delay CDF that is conditioned on packet arrival would not exhibit this apparent overlap with loss.
Although infinity is a familiar mathematical concept, it is somewhat disconcerting to see any time-related metric reported as infinity, in the opinion of the authors. Questions are bound to arise, and tend to detract from the goal of informing the consumer with a performance report.
[RFC3393] excludes lost packets from samples, effectively assigning an undefined delay to packets that do not arrive in a reasonable time. Section 4.1 of [RFC3393] describes this specification and its rationale (ipdv = inter-packet delay variation in the quote below).
"The treatment of lost packets as having "infinite" or "undefined" delay complicates the derivation of statistics for ipdv. Specifically, when packets in the measurement sequence are lost, simple statistics such as sample mean cannot be computed. One possible approach to handling this problem is to reduce the event space by conditioning. That is, we consider conditional statistics; namely we estimate the mean ipdv (or other derivative statistic) conditioned on the event that selected packet pairs arrive at the destination (within the given timeout). While this itself is not without problems (what happens, for example, when every other packet is lost), it offers a way to make some (valid) statements about ipdv, at the same time avoiding events with undefined outcomes."
We note that the argument above applies to all forms of packet delay variation that can be constructed using the "selection function" concept of [RFC3393]. In recent work the two main forms of delay variation metrics have been compared and the results are summarized in [RFC5481].
[RFC4737]defines metrics that are based on evaluation of packet arrival order, and include a waiting time to declare a packet lost (to exclude them from further processing).
If packets are assigned a delay value, then the reordering metric would declare any packets with infinite delay to be reordered, because their sequence numbers will surely be less than the "Next Expected" threshold when (or if) they arrive. But this practice would fail to maintain orthogonality between the reordering metric and the loss metric. Confusion can be avoided by designating the delay of non-arriving packets as undefined, and reserving delay values only for packets that arrive within a sufficiently long waiting time.
Today in network characterization, the sample mean is one statistic that is almost ubiquitously reported. It is easily computed and understood by virtually everyone in this audience category. Also, the sample is usually filtered on packet arrival, so that the mean is based on a conditional distribution.
The median is another statistic that summarizes a distribution, having somewhat different properties from the sample mean. The median is stable in distributions with a few outliers or without them. However, the median's stability prevents it from indicating when a large fraction of the distribution changes value. 50% or more values would need to change for the median to capture the change.
Both the median and sample mean have difficulty with bimodal distributions. The median will reside in only one of the modes, and the mean may not lie in either mode range. For this and other reasons, additional statistics such as the minimum, maximum, and 95%-ile have value when summarizing a distribution.
When both the sample mean and median are available, a comparison will sometimes be informative, because these two statistics are equal only when the delay distribution is perfectly symmetrical.
Also, these statistics are generally useful from the Application Performance POV, so there is a common set that should satisfy audiences.
Plots of the delay distribution may also be useful when single-value statistics indicate that new conditions are present. An empirically-derived probability distribution function will usually describe multiple modes more efficiently than any other form of result.
From the perspectives of:
the most efficient practice is to distinguish between truly lost and delayed packets with a sufficiently long waiting time, and to designate the delay of non-arriving packets as undefined.
Raw capacity refers to the metrics defined in [RFC5136] which do not include restrictions such as data uniqueness or flow-control response to congestion.
The metrics considered are IP-layer Capacity, Utilization (or used capacity), and Available Capacity, for individual links and complete paths. These three metrics form a triad: knowing one metric constrains the other two (within their allowed range), and knowing two determines the third. The link metrics have another key aspect in common: they are single-measurement-point metrics at the egress of a link. The path Capacity and Available Capacity are derived by examining the set of single-point link measurements and taking the minimum value.
The concept of "packets of type-P" is defined in [RFC2330]. The type-P categorization has critical relevance in all forms of capacity measurement and reporting. The ability to categorize packets based on header fields for assignment to different queues and scheduling mechanisms is now common place. When un-used resources are shared across queues, the conditions in all packet categories will affect capacity and related measurements. This is one source of variability in the results that all audiences would prefer to see reported in a useful and easily understood way.
Type-P in OWAMP and TWAMP is essentially confined to the Diffserv Codepoint [RFC4656]. DSCP is the most common qualifier for type-P.
Each audience will have a set of type-P qualifications and value combinations that are of interest. Measurements and reports SHOULD have the flexibility to report per-type and aggregate performance.
The audience for Network Characterization may have detailed information about each link that comprises a complete path (due to ownership, for example), or some of the links in the path but not others, or none of the links.
There are cases where the measurement audience only has information on one of the links (the local access link), and wishes to measure one or more of the raw capacity metrics. This scenario is quite common, and has spawned a substantial number of experimental measurement methods (e.g., http://www.caida.org/tools/taxonomy/ ). Many of these methods respect that their users want a result fairly quickly and in a one-trial. Thus, the measurement interval is kept short (a few seconds to a minute). For long-term reporting, a sample of short term results need to be summarized.
For links, this metric's theoretical maximum value can be determined from the physical layer bit rate and the bit rate reduction due to the layers between the physical layer and IP. When measured, this metric takes additional factors into account, such as the ability of the sending device to process and forward traffic under various conditions. For example, the arrival of routing updates may spawn high priority processes that reduce the sending rate temporarily. Thus, the measured capacity of a link will be variable, and the maximum capacity observed applies to a specific time, time interval, and other relevant circumstances.
For paths composed of a series of links, it is easy to see how the sources of variability for the results grow with each link in the path. Results variability will be discussed in more detail below.
The ideal metric definition of Link Utilization [RFC5136] is based on the actual usage (bits successfully received during a time interval) and the Maximum Capacity for the same interval.
In practice, Link Utilization can be calculated by counting the IP-layer (or other layer) octets received over a time interval and dividing by the theoretical maximum of octets that could have been delivered in the same interval. A commonly used time interval is 5 minutes, and this interval has been sufficient to support network operations and design for some time. 5 minutes is somewhat long compared with the expected download time for web pages, but short with respect to large file transfers and TV program viewing. It is fair to say that considerable variability is concealed by reporting a single (average) Utilization value for each 5 minute interval. Some performance management systems have begun to make 1 minute averages available.
There is also a limit on the smallest useful measurement interval. Intervals on the order of the serialization time for a single Maximum Transmission Unit (MTU) packet will observe on/off behavior and report 100% or 0%. The smallest interval needs to be some multiple of MTU serialization time for averaging to be effective.
The Available Capacity of a link can be calculated using the Capacity and Utilization metrics.
When Available capacity of a link or path is estimated through some measurement technique, the following parameters SHOULD be reported:
Many methods of Available capacity measurement have a maximum capacity that they can measure, and this maximum may be less than the actual Available capacity of the link or path. Therefore, it is important to know the capacity value beyond which there will be no measured improvement.
The Application Design audience may have a desired target capacity value and simply wish to assess whether there is sufficient Available Capacity. This case simplifies measurement of link and path capacity to some degree, as long as the measurable maximum exceeds the target capacity.
As with most metrics and measurements, assessing the consistency or variability in the results gives the user an intuitive feel for the degree (or confidence) that any one value is representative of other results, or the spread of the underlying distribution of the singleton measurements.
How can Utilization be measured and summarized to describe the potential variability in a useful way?
How can the variability in Available Capacity estimates be reported, so that the confidence in the results is also conveyed?
We suggest some methods below:
With a set of singleton Utilization or Available Capacity estimates, each representing a time interval needed to ascertain the estimate, we seek to describe the variation over the set of singletons as though reporting summary statistics of a distribution. Three useful summary statistics are:
An alternate way to represent the Range is as ratio of Maximum to Minimum value. This enables an easily understandable statistic to describe the range observed. For example, when Maximum = 3*Minimum, then the Max/Min Ratio is 3 and users may see variability of this order. On the other hand, Capacity estimates with a Max/Min Ratio near 1 are quite consistent and near the central measure or statistic reported.
For an on-going series of singleton estimates, a moving average of n estimates may provide a single value estimate to more easily distinguish substantial changes in performance over time. For example, in a window of n singletons observed in time interval, t, a percentage change of x% is declared to be a substantial change and reported as an exception.
Often, the most informative summary of the results is a two-axis plot rather than a table of statistics, where time is plotted on the x-axis and the singleton value on the y-axis. The time-series plot can illustrate sudden changes in an otherwise stable range, identify bi-modality easily, and help quickly assess correlation with other time-series. Plots of frequency of the singleton values are likewise useful tools to visualize the variation.
Restricted capacity refers to the metrics defined in [RFC3148] which include criteria of data uniqueness or flow-control response to congestion.
In primary metric considered is Bulk Transfer Capacity (BTC) for complete paths. [RFC3148] defines
BTC = data_sent / elapsed_time
for a connection with congestion-aware flow control, where data_sent is the total of unique payload bits (no headers).
We note that this definition *differs* from the raw capacity definition in Section 2.3.1 of [RFC5136], where IP-layer Capacity *includes* all bits in the IP header and payload. This means that Restricted Capacity BTC is already operating at a disadvantage when compared to the raw capacity at layers below TCP. Further, there are cases where one IP-layer is encapsulated in another IP-layer or other form of tunneling protocol, designating more and more of the fundamental transport capacity as header bits that are pure overhead to the BTC measurement.
We also note that Raw and Restricted Capacity metrics are not orthogonal in the sense defined in Section 5.1.2 above. The information they covey about the network under test is certainly overlapping, but they reveal two different and important aspects of performance.
When thinking about the triad of raw capacity metrics, BTC is most akin to the "IP-Type-P Available Path Capacity", at least in the eyes of a network user who seeks to know what transmission performance a path might support.
The concept of "packets of type-P" is defined in [RFC2330]. The considerations for Restricted Capacity are identical to the raw capacity section on this topic, with the addition that the various fields and options in the TCP header MUST be included in the description.
The vast array of TCP flow control options are not well-captured by Type-P, because they do not exist in the TCP header bits. Therefore, we introduce a new notion here: TCP Configuration of "Type-C". The elements of Type-C describe all of the settings for TCP options and congestion control algorithm variables, including the main form of congestion control in use.
The audience for Network Characterization may have detailed information about each link that comprises a complete path (due to ownership, for example), or some of the links in the path but not others, or none of the links.
There are cases where the measurement audience only has information on one of the links (the local access link), and wishes to measure one or more BTC metrics. The discussion of Section 6.2 applies here as well.
There are limits on a useful measurement interval for BTC. Three factors that influence the interval duration are listed below:
Individual measurement intervals may be short or long, but there is a need to report the results on a long-term basis that captures the BTC variability experienced between each interval. Consistent BTC is a valuable commodity along with the value attained.
When BTC of a link or path is estimated through some measurement technique, the following parameters SHOULD be reported:
See also [RFC6349].
Many methods of Bulk Transfer Capacity measurement have a maximum capacity that they can measure, and this maximum may be less than the available capacity of the link or path. Therefore, it is important to specify the measured BTC value beyond which there will be no measured improvement.
The Application Design audience may have a desired target capacity value and simply wish to assess whether there is sufficient BTC. This case simplifies measurement of link and path capacity to some degree, as long as the measurable maximum exceeds the target capacity.
As with most metrics and measurements, assessing the consistency or variability in the results gives the user an intuitive feel for the degree (or confidence) that any one value is representative of other results, or the underlying distribution from which these singleton measurements have come.
With two questions looming:
we suggest the methods of Section 6.6.1 above, and the additional results presentations given in [RFC6349].
This section discusses two key aspects of measurement that are sometimes omitted from the report: the description of the test stream on which the measurements are based, and the sample size.
Network Characterization has traditionally used Poisson-distributed inter-packet spacing, as this provides an unbiased sample. The average inter-packet spacing may be selected to allow observation of specific network phenomena. Other test streams are designed to sample some property of the network, such as the presence of congestion, link bandwidth, or packet reordering.
If measuring a network in order to make inferences about applications or receiver performance, then there are usually efficiencies derived from a test stream that has similar characteristics to the sender. In some cases, it is essential to synthesize the sender stream, as with Bulk Transfer Capacity estimates. In other cases, it may be sufficient to sample with a "known bias", e.g., a Periodic stream to estimate real-time application performance.
Sample size is directly related to the accuracy of the results, and plays a critical role in the report. Even if only the sample size (in terms of number of packets) is given for each value or summary statistic, it imparts a notion of the confidence in the result.
In practice, the sample size will be selected taking both statistical and practical factors into account. Among these factors are:
A sample size may sometimes be referred to as "large". This is a relative, and qualitative term. It is preferable to describe what one is attempting to achieve with their sample. For example, stating an implication may be helpful: this sample is large enough such that a single outlying value at ten times the "typical" sample mean (the mean without the outlying value) would influence the mean by no more than X.
This document makes no request of IANA.
Note to RFC Editor: this section may be removed on publication as an RFC.
The security considerations that apply to any active measurement of live networks are relevant here as well. See [RFC4656].
The authors thank: Phil Chimento for his suggestion to employ conditional distributions for Delay, Steve Konish Jr. for his careful review and suggestions, Dave McDysan and Don McLachlan for useful comments based on their long experience with measurement and reporting, Daniel Genin for his observation of non-orthogonality between Raw and Restricted Capacity metrics (and our omission of this fact), and Matt Zekauskas for suggestions on organizing the memo for easier consumption.